Troubleshooting the WhiteHat Sentinel JIRA® Plugin

The most common issue is, after starting the integration no Issues are being generated.

In most cases this is due to the selected Assignee provided not having adequate privileges to create that issue. One way to verify this is to create a dummy issue within the Project, manually in JIRA®.

If there are other issues, the plugin has been set up to generate verbose debugging. This can be seen by going to the JIRA® log folder and pulling data from the atlassian-jira.log file. The verbosity of the log files generated can be configured in the JIRA® log configurations.