Configuring the Sentinel Appliance


Appliances hosted on AWS cannot be customer-configured. If you need configuration settings changed for you AWS-hosted appliance, including any DNS settings required to enable the appliance to access your assets (internal or preproduction sites, application source code, or binaries) by hostname rather than by IP address, please send an email to


Once your on-premises Appliance has been deployed and started, you will have access to the Appliance Administration screens. To reach the Appliance Administration screen, press “Alt-Right-Arrow” from the VSphere Client Console tab. These screens allow you to manage or troubleshoot your Appliance.

The main WhiteHat Security Appliance Menu will show you the host name, IP address, MAC address, broadcast, netmask, and gateway for your Appliance. from this menu you can select the network configuration (Static or DHCP), access the Troubleshooting screen, or restart or shut down the appliance.

appliance admin main screen 1

To select an action, enter the line number at the ? prompt.

IP Address Assignment

You may either set a static IP address or use DHCP (Dynamic Host Configuration Protocol).

If you use DHCP, the process of establishing the IP address is automated and managed centrally; the DHCP server maintains a pool of valid IP addresses and assigns them as needed, and addresses no longer in use are returned to the pool.

If you use a static IP address, you can control the IP address used; however, you will have to configure the IP address manually.

DHCP to Static

To change from DHCP to a static IP, enter 1 at the ? prompt and respond to the prompts with the correct IPv4 address, gateway, and netmask.

appliance admin change to static

Type "n" to continue when you are prompted to configure static DNS. See DNS Configuration for information on how to configure static DNS.

Now the Admin screen shows that Static is selected.

appliance admin confirming static

Static to DHCP

To change from Static to DHCP, enter 2 at the ? prompt and follow the same basic procedure. Type "2" to select DHCP, and "y" to continue.

appliance admin change to dhcp

You will see that DHCP will now show as selected.

Establishing a Proxy

You may want to use a proxy server; if you use a proxy, then the proxy server’s IP address will be shown to external connections rather than the IP address of the VM itself. It’s important to note that the appliance only supports TCP; it does not support web or HTTP/s proxies.

To establish a Proxy, enter "3" from the main menu above and follow the command-line prompts. You will need to enter an IPv4 address for the proxy IP and a TCP port to connect to on the proxy.

appliance admin proxy

Press return to return to the main screen.

appliance admin proxyconfirm

Notice that the proxy address is now listed above the hostname, where the Controller was listed previously.

DNS Configuration

To enable the appliance to access your assets (internal or preproduction sites, application source code, or binaries) by hostname rather than by IP address, you can configure the appliance to use your DNS server. (This also allows you to associate multiple IP addresses to the Appliance VM.)

From the main Appliance Administration menu, select option 4, DNS.

appliance admin dns1

First, you will see a command line prompt asking you to enter specific IP addresses for your DNS Name Server. At the command line, enter up to two IP addresses separated by a semicolon; for example, ";". Next you will see a command line prompt asking for a DNS Search List. Enter the domain names, separated by commas (256 characters total, maximum). Press enter; enter yes to confirm that the correct list was entered and press the enter key again to accept.

appliance admin dns2

Once you have confirmed the DNS configuration, the appliance will be able to access the DNS to locate the host name(s) for your assets as previously entered in the WhiteHat Portal.


From the main Appliance Administration menu, select option 5, Troubleshooting.

troubleshooting connectivity menu

From the Troubleshooting menu you can check connectivity, perform a tcptraceroute, show routes, or return to the main menu.


screenshot 1412035200

This screen shows you the connectivity output.


troubleshooting tcptraceroute


This screen shows you the traceroute output for your appliance.

troubleshooting routes

This screen shows you the current routes from the kernel IP routing table (destination, gateway, genmask, flags, MSS Window, and IRTT Iface).

Show Log

show log

This screen will show you a log of your prior connections.

If you need additional help with setting up or configuring your appliance, please contact the Customer Support team at