WhiteHat Sentinel Onboarding
If you prefer to read the entire WhiteHat Onboarding section in PDF format, you can view or print here. |
WhiteHat’s Customer Success unit will work with you to get your Sentinel services up and running as quickly as possible, so that your web assets are being properly scanned and you are receiving accurate security information. The WhiteHat Sentinel Onboarding Processes document will outline how the onboarding process will work, and what you can do to expedite it.
Additional information about onboarding and about making the best use of Sentinel and Sentinel Source is available in our Customer Success Center; login information for the Customer Success Center will be sent to you in email on your contract start date. The Customer Success Center provides ready access to the customer success team, to your tickets, to Q&A information, and to downloadable reference and training material (including all user guides).
You will receive several emails from the WhiteHat Service Deployment Team on your contract start date—one providing you with your Sentinel interface login information, one providing your Customer Success Center login information, and one asking to schedule an introductory call. For that call, we will be asking you for the following information:
Service | Information Required |
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Sentinel Source (SAST) |
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Sentinel Dynamic (DAST) |
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Sentinel Mobile |
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The better prepared you can be at the beginning of the onboarding process, the more quickly the WhiteHat team can get your scan services running in a continuous mode. For more details on the above information requirements and/or instructions for onboarding your assets, see the following sections: